Wednesday, November 27, 2019

Top 4 CHALLENGES for Executives and Assistants

Top 4 CHALLENGES for Executives and Assistants According to founder and CEO of Office Dynamics International, Joan Burge, There is no greater relationship in the workplace than that of an executive and an assistant. This may seem like hyperbole if you havent had a really terrific working relationship with an executive or an assistant who gets it. If youre at the top of the food chain, try to see your assistant as a strategic partner; if youre in a support role, take advantage of these tips to improve your standing and the dynamics at work!1. BandwidthNobody has enough time in the day. Executives may have more than one assistant, or assistants may be supporting more than one executive (every one of which wants to feel like your Top Priority). Between the two of you, you may be fielding as many as 400 emails a day- have systems in place and revise them as necessary!  Be aware of the speed and intensity of the information flowing across your executives desk, and let that inform the pace of your interruptions, meetings, and indepen dent work.2. Digital DependencyTheyre working from multiple devices and may ask you do to the same. While that may make them feel independent and tech savvy, its important (for them and for you!) to realize that an empowered executive assistant is as valuable as the Cloud in terms of coordinating information and monitoring plans.3. DelegatingWith all the self sufficiency of scheduling software and remote access, its easy for executives to forget how to use their assistants most effectively. Companies lose time and money when execs underutilize support staff. Know your role, advocate for appropriate ways to expand it, and always be a reliable asset.4. Frustration in CommunicationWith complaints ranging from I dont have time to teach my assistant to do this job to I have no idea what this executive wants from me, some of the hardest aspects of the relationship to master are the simplest- how you perceive one another and what you expect from one another. Be verbal, follow-up, and be wi lling to disagree and resolve it! Dont be so wrapped up in status you forget to think like a team.Tips  for AssistantsInitiate ConversationTalk about your relationship as a teamGet clarification on likes and dislikesPut yourself on the execs calendar and leave it, unless theres an emergencyThink like an executive- anticipate needs and prioritize accordinglyGo the extra mileAttend meetingsRead everythingUnderstand the scope of their wordTips  for ExecutivesHave clear assignments and deliverablesDemonstrate the qualities you want to seeBe comfortable with disagreementRely on your assistant; dont micromanageBe appreciative- post-mistake shouldnt be the only time you give feedbackRecognize that your assistants job requires skillExecutives and Assistants are Struggling TodayRead More at officedynamics.com

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